Contact Us

Our customer-support team can help with product questions, orders, shipping, returns, refunds, and privacy requests.

Customer support

Support hours: Monday-Friday, 9:00-18:00 China Standard Time (UTC+8), excluding public holidays.

Please include your order number when contacting us about an existing order. We aim to acknowledge customer-support messages within 2 business days.

Legal business name: VIORAPICKS PTE. LTD.

Unified Social Credit Code: 91440106MAKF3MBL5U

Registered address: 51 Canning Rise, Singapore 179872

Customer support email: service@viorapicks.com

The contact form below sends a message to our store. Do not include full payment-card details, passwords, or unnecessary identity documents.

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